Shipping policy

Shipping Policy

Where We Ship

We ship to the following countries: United States, United Kingdom, Australia, New Zealand, and Canada. We do not ship to PO boxes or freight forwarders.

Order Processing Time

Orders are processed within 1–3 business days of purchase. Orders placed on weekends or holidays are processed on the next business day. Sensitive products (e.g., knives) may require additional processing and shipping time due to carrier and customs handling requirements.

Estimated Times

Destination Processing Time Transit Duration Shipping Duration (Total time)
United States 1–3 business days (Monday to Friday) 6–12 business days (Monday to Friday) 7–15 business days (Monday to Friday) 
United Kingdom 1–3 business days (Monday to Friday) 6–10 business days (Monday to Friday) 7–13 business days (Monday to Friday)
Australia 1–3 business days (Monday to Friday) 5–10 business days (Monday to Friday) 6–13 business days (Monday to Friday)
New Zealand 1–3 business days (Monday to Friday) 6–10 business days (Monday to Friday) 7–13 business days (Monday to Friday)
Canada 1–3 business days (Monday to Friday) 8–15 business days (Monday to Friday) 9–18 business days (Monday to Friday)

 

These timings are estimates and may vary due to carrier delays, customs processing, or high-demand periods outside our control. Extended timelines apply to sensitive product categories.

Shipping Costs

We offer free shipping on all eligible orders with no minimum purchase required. Sensitive product categories (e.g., knives) may be subject to additional shipping fees calculated at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.

Contact

Our customer service is available from Monday to Friday between 9:00am-5:00pm
Phone: +1 (403) 612-8355
Email: chirho@saintlawrence.co

Business Address: 217-120 18 Ave SW Calgary, Alberta, T2S 3H5, Canada

Last updated: April 2026